Inventory is the amount of tangible goods, products, or services you offer on your website. It is a part of your assets that is either ready to order or will be up for sale shortly. Keeping track of your inventory keeps you up to date about when you need to order or produce new goods and helps avoid that customers order products that are no longer in stock.
In your cockpit, you can manage your inventory on the card Inventory tracking of a product.
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Set up stock level tracking
- In the sidebar of your cockpit, select Products.
- From the Product overview select an existing product or add a new one.
- Scroll down to the card Inventory tracking .
- Select the checkbox Track stock level.
The input fields Display "low stock" up to and Stock level become active. This is where you can set up the stock level tracking of your product:
- In the input field Stock level enter the quantity of the product that is currently available.
- In the input field Display "low stock" up to enter a number up to which the product should be displayed as "low stock" on your website. If the stock level reaches or falls below this number, it is also an indicator for you that this product needs to be re-ordered or re-produced soon.
- Select Save.
Note
The stock level tracking for the product is now set up. Whenever a customer places an order for this item, the stock level will be reduced automatically. The stock level will be automatically increased if the item is returned or the order is canceled.Manage your stock level manually
Once the initial stock level tracking is set up, you can update and manage your product's stock level manually at any time.
- By setting a value in the input field Display "low stock" up to you can change the number up to which a low stock level will be indicated on your website.
- Stock level shows the quantity of the product that is currently available. This field is inactive and the value can only be adjusted using the input field Adjust by (see ).
- With Adjust by you can increase or reduce the stock level. You can either do so by entering a positive or negative number or by using the adjustment arrows. We've prepared examples for you in the sections Increase your stock level and Reduce your stock level.
Note
When you enter a number in the input field Adjust by, the changes will be applied to the field Stock level as soon as you select a different field. Be sure to publish your changes when you're done editing.
From the Product overview you can oversee the stock level of your products at a glance. The different statuses, such as available, low stock, and unavailable, are color-coded accordingly:
Increase your stock level
Let's say, the stock level of your home-made jam is currently at 30. You've been super productive and produced 20 more. Your stock level has increased to 50.
What's more, you've decided that once you've reached a stock level of 5, you're running out of jam, and have to re-produce. Your website will then show a low availability of your home-made jam. Here's the action you'll need to take:
Reduce your stock level
What a bad luck. A shelf in your warehouse turned over and 25 jars broke so that you can't sell them anymore. Here's the action you'll need to take: